i On The Market - Daily Newsletter
Every trading day, be ready to attack the market instead of reacting to the market.
You will know where the key technical resistance and support levels are and what the market is likely to do next. iStock will arm you with a target list of stocks to buy and sell - right now - based on our exclusive, proprietary trading models.
You will also receive monthly ETF model portfolio and trend trader model portfolio
Two Week FREE Trial
Terms and Conditions
San Jose Water Company Deploys Oracle Utilities Solutions to Improve Service for More Than One Million Customers Throughout Silicon Valley
Tuesday, January 31, 2012 8:01 AM
REDWOOD SHORES, CA -- (Marketwire) -- 01/31/12 -- Oracle (NASDAQ: ORCL)
San Jose Water Company (SJW), which serves more than one million people in the greater San Jose, Calif. metropolitan area, implemented Oracle Utilities Customer Care and Billing and Oracle Utilities Mobile Workforce Management to better support the delivery of exceptional service to customers throughout Silicon Valley.
Oracle Utilities Mobile Workforce Management supports SJW's efforts to ensure service availability and automate field operations via dispatch, scheduling and routing. SJW uses Oracle Utilities Mobile Workforce Management to create and continuously revise driving routes that efficiently group service calls based on service technician location and utility created factors. With Oracle's mobile workforce management solution, SJW has realized productivity improvements freeing up service technician and dispatch staff to take on new challenges in other operations. The solution enabled SJW staff to break all-time records in the number of meters serviced per month.
Further, with Oracle Utilities Customer Care and Billing, San Jose Water Company call center staff now have a 360-view of customers on one screen, rather than needing to toggle back and forth between multiple systems, enabling them to respond more quickly to inquiries. With Oracle Utilities Customer Care and Billing, SJW reduced the abandoned call rate by 50 percent the first day on the new Oracle system.
The Oracle solutions integrate with SJW's existing Oracle Utilities Work and Asset Management application, which the utility utilizes to efficiently deploy staff for heavy repairs and asset maintenance.
How Buffett Beats The Four Fears Of Investing
Oracle Corporation (ORCL) Q4 Earnings Preview: Not So Hot In June
Are Google And Others Looking To Make A Deal?
Intel (INTC): This Old Guard Tech Stock Keeps Surprising On The Upside
Microsoft Corporation (MSFT): How Microsoft Could Make Billions From Potential Office For iPad
Related Press Releases
Oracle Helps Organizations Transform the Customer Experience
Town Sports International Improves Business Performance With Oracle Database Appliance
Kohl's Sets Foundation for Future Growth With Oracle Retail
TigerText Adds Former Oracle Exec to Lead Global Sales Team; Company Expands Sales Leadership to Support Rapid Growth
Pilatus Bank, Ltd., an Exclusive, Global Private & Commercial Bank, to Modernize Its Business Banking Model With Oracle FLEXCUBE
Why Gold Is Undervalued
Buy These Solar Stocks Before They Snapback
Gold: The Ultimate Store of Value?
Money and Markets
8 Stocks to Beat Warren Buffett's Portfolio Return Easily
The Rectangle Range Continues for Apple (AAPL)
Afraid to Trade
Join Blog Network
| Copyright 2014 all rights reserved
Fundamental data is provided by
Zacks Investment Research
, and Commentary, news and Press Releases provided by YellowBrix and
All information provided "as is" for informational purposes only, not intended for trading purposes or advice. iStockAnalyst.com is not an investment adviser and does not provide, endorse or review any information or data contained herein.
The blog articles are opinions by respective blogger. By using this site you are agreeing to terms and conditions posted on respective bloggers' website.
The postings/comments on the site may or may not be from reliable sources. Neither iStockAnalyst nor any of its independent providers is liable for any informational errors, incompleteness, or delays, or for any actions taken in reliance on information contained herein. You are solely responsible for the investment decisions made by you and the consequences resulting therefrom. By accessing the iStockAnalyst.com site, you agree not to redistribute the information found therein.
The sector scan is based on 15-30 minutes delayed data. The Pattern scan is based on EOD data.