Cognizant to Help India's Largest Multi-format Retail Group to Co-innovate on the Future of the Store
TEANECK, N.J. and MUMBAI, India, Feb. 13, 2012 /PRNewswire-Asia/ -- Cognizant( http://www.cognizant.com ) (NASDAQ: CTSH), a leading provider of information technology, consulting, and business process outsourcing services, today announced that it has entered into a five-year, multimillion dollar engagement with Future Group, India's largest multi-format retail group, to provide end-to-end IT infrastructure services for all Future Group companies.
Under the managed services agreement, Cognizant will support more than 1,000 Future Group stores -- including marquee names such as Pantaloons, Big Bazaar, Food Bazaar, Central, Home Town, and eZone -- across 85 towns and cities in India, and the new stores the Company opens in the future. Besides providing service desk support, data center management, and network services support, Cognizant will also deliver the mission-critical, last-mile IT infrastructure services support to Future Group's ever growing network of stores, warehouses, offices, and data centers.
To help Future Group proactively monitor, manage, and report business service performance, Cognizant will implement an Enterprise Management Platform to improve operational agility and drive business transformation. Along with Future Group, Cognizant will set up a Point-of-Sale lab to develop and deploy next-generation IT solutions to provide best-in-class consumer experience in stores, and also to co-innovate around the future of the store, leveraging mobile and kiosk technologies.
"We chose Cognizant as our strategic partner after a comprehensive selection process," said Rakesh Biyani, Chief Executive Officer of Retail Business and an Executive Board Member at Future Group. "We were impressed with Cognizant's strong consulting-led approach, process and technology maturity, innovation focus, and most importantly, a sound understanding of our business vision. Our relationship with Cognizant will allow Future Group to harness Cognizant's broad range of business transformation capabilities in our mission to become a premier catalyst in India's consumption-led growth story."
"Future Group has strongly aligned its business and technology practices to build a scalable architecture to support our high-velocity consumption business, and drive a unique consumer experience across a country as diverse as India," said Parakh Dave, Chief Information and Technology Officer at Future Group.