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New Research Report Highlights Growing Strategic Importance of Technology Services as a Revenue and Profit Engine

Tuesday, May 22, 2012 8:45 AM


PSVillage and Compuware Changepoint Research Validates Value of Services as Growth Driver; Provides Valuable Data to Leaders Seeking to Optimize Performance

DETROIT, May 22, 2012 (GLOBE NEWSWIRE) -- Compuware Corporation (Nasdaq:CPWR), the technology performance company, announced today the results of a sponsored benchmark research report focused on understanding the human capital, finance and operational dynamics at play in the technology services market. The 2012 PSVillage Professional Services Industry Benchmark Report is a first of its kind view into the human capital metrics of services organizations, going well beyond the traditional salary survey.

The benchmark report, which surveyed 150 service executives in the technology sector, takes a revealing look at performance metrics of embedded and pure consulting technology services organizations, with the objective of enabling technology companies and their services leaders to optimize organizational performance. In addition to a hard-copy report, the PSVillage Industry Benchmark Report is available at www.psvillage.com, complete with dynamic filters for more precise analysis of the data.

"Our goal with this survey was to go beyond the typical salary survey to examine all of the human capital metrics that drive technology services organizations," says Terry Jansen, President and Founder, PSVillage. "We surveyed a total of 19 roles across the professional services organization including management, delivery, sales and operations, capturing critical data on the number of resources in the role, target billable utilization, average base salary, billable rate per hour, years of professional services experience in the role and average percent of travel.


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