Today’s travelers want more convenience and better customer service
throughout their journey. At HITEC 2012, NCR
Corporation (NYSE: NCR), the leading global provider of self-service
travel solutions, will showcase how technology can help meet these new,
higher demands for service, connectivity and convenience before and
after guests reach their destination.
Taking center stage at NCR's HITEC booth, No. 424, will be NCR Express Key, part of an advanced check-in solution that optimizes the mobile experience by letting guests who have checked in online or via a mobile device collect their room key without waiting at the front desk. (Photo: Business Wire)
Taking center stage at HITEC will be NCR
Express Key, part of an advanced check-in solution that optimizes
the mobile experience by letting guests who have checked in online or
via a mobile device collect their room key without waiting at the front
desk.
The compact, self-service key dispensing device can be placed virtually
anywhere throughout a hotel – alleviating congestion at the registration
desk and accommodating guests who have lost their keys, left keys in
their rooms or arrive at their rooms to find that keys will not work.
A recent consumer survey for NCR conducted by Opinion Research
Corporation (ORC) found that:
- 76% said being able to check in to a hotel ahead of time via a mobile
device or online would minimize potential frustration
- 41% would be more likely to select a hotel that offers the convenience
of advanced check-in via web or mobile device over one that does not
- 57% indicated they would check in online or via mobile.
These statistics highlight the value NCR Express Key can bring hotel
operators in meeting their customers’ desires for fast, efficient
service.
“The increasingly mobile-enabled traveller wants a seamless experience
from departure to arrival,” said NCR Vice President of Travel Sales Tony
Fernandez, who will be available at NCR’s HITEC booth for interviews.
“NCR is partnering with hotel operators, delivering solutions that drive
efficiency and loyalty by empowering guests to interact how and when
they choose.”
NCR will also showcase a variety of other solutions to improve the guest
experience from check-in to check-out, including;
-
NCR
Advanced Check-in, a complete hotel hardware and software check-in
solution that optimizes the mobile experience and includes NCR Express
Key;
-
NCR
RealPOS 70XRT, a powerful point-of-sale (POS) system ideal for
hotel retail operations;
-
NCR Digital
Signage and Wayfinding
solutions to help guests easily navigate large properties and quickly
locate hotel amenities; and
-
NCR
Total Premise services, a single partner to provide comprehensive
management and operational support for a hotel’s IT infrastructure
HITEC 2012 will be held at the Baltimore Convention Center. The show
floor will be open June 26, 27 and 28. NCR will be located in booth #424
at the show.
About NCR Corporation
NCR Corporation (NYSE: NCR) is a global technology company leading how
the world connects, interacts and transacts with business. NCR’s
assisted- and self-service solutions and comprehensive support services
address the needs of retail, financial, travel, hospitality,
entertainment, gaming, public sector, telecom carrier and equipment
organizations in more than 100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia. NCR is a trademark of NCR
Corporation in the United States and other countries.
Follow us on Twitter: @NCRCorporation, @careersatncr
Like us on Facebook: http://www.facebook.com/ncrcorp
Connect with us on LinkedIn: http://linkd.in/ncrgroup
Watch us on YouTube: www.youtube.com/user/ncrcorporation
NCR is a trademark of NCR Corporation in the United States and other
countries.
Photos/Multimedia Gallery Available: http://www.businesswire.com/cgi-bin/mmg.cgi?eid=50321385〈en
