Citi Commercial Cards launches global mobile alerts for cardholders and
Program Administrators (PAs) in 66 countries in Europe, the Middle East,
Africa and Asia. The expansion of Citi’s global mobile messaging now
offers Citi’s commercial cardholders around the world the ability to
receive Short Message Service (SMS) alerts or email alerts indicating
key events such as when their statement is ready, their payment is due
or past-due, and when a replacement card has been mailed to them.
Citi’s global commitment is visible not only in the number of countries
enabled and the 15 languages supported by Citi’s Commercial Cards Alerts
offering, but also in the ability for subscribed users to select the
time zone, day and hour when they would like to receive their alerts.
“Citi Commercial Cards’ SMS alerts are an example of Citi’s efforts to
provide clients with convenient digital communications,” added Naveed
Sultan, Citi’s Global Head of Treasury and Trade Solutions. “Citi is
committed to advancing a Digital Agenda across all of its core
businesses as well as investing in new digital value propositions.”
Also as part of this global roll out, Citi Commercial Cards is launching
five new alerts for participating U.S. organizations – two are
real-time, or what Citi calls, “On-Demand” alerts, and three are
subscription alerts. The “On-Demand” alerts will allow Citi Commercial
cardholders to proactively check their account balances or their
recently processed transactions by typing in a short command to
“GOCITI”. Citi Commercial Cards is planning further enhancements to its
global Alerts offering to be available later this year.
“We are committed to providing our Commercial cardholders and Program
Administrators with anytime, anywhere access to their information,” said
Manish Kohli, Citi’s Global Head of Commercial Cards. “The expansion of
SMS alerts to 66 countries around the world allows cardholders from
Austria to Thailand and many points in between to benefit from this
convenient communication tool, in their choice of language. The alerts
remind cardholders when their statements are ready, when a
payment is due, which may help them avoid any potential late fees.”
The expansion of Citi’s Alert functionality to include SMS capability
will allow cardholders at enabled Citi clients to enjoy this
increasingly popular and convenient communication method. By simply
logging on to Citi’s globally-available online Card Management Tool,
CitiManager, Citi cardholders can register and select the SMS and /or
email alerts they wish to receive.
Citi Commercial Cards, with proprietary issuance capabilities in 100
countries including local-currency programs in 65 countries, has long
been considered a leading commercial card provider to large and
multi-national organizations globally. Citi Commercial Cards’ products
form the core of the expense management strategies for nearly 500
multinational corporations, making Citi a premier card issuer in terms
of technology, innovation and volume. For more information regarding any
of Citi’s innovative global solutions, please visit citimanager.com.
Citi Transaction Services, a division of Citi’s Institutional Clients
Group, offers integrated cash management, trade, and securities and fund
services to multinational corporations, financial institutions and
public sector organizations around the world. With a network that spans
more than 95 countries, Citi Transaction Services supports over 65,000
clients. As of the first quarter of 2012, it held on average $377
billion in liability balances and $13 trillion in assets under custody.
Citi, the leading global bank, has approximately 200 million customer
accounts and does business in more than 160 countries and jurisdictions.
Citi provides consumers, corporations, governments and institutions with
a broad range of financial products and services, including consumer
banking and credit, corporate and investment banking, securities
brokerage, transaction services, and wealth management.
Additional information may be found at www.citigroup.com
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