athenahealth, Inc. (NASDAQ: ATHN), a leading provider of cloud-based
practice management and care
coordination services to medical groups, announced today that they
have contracted with MedExpress Urgent Care, the national leader in
providing full-service, walk-in urgent care for the treatment of
everyday injuries and illnesses. MedExpress recently implemented
athenahealth’s cloud-based medical
billing capabilities to better serve its patients as the company
continues to expand its geographic footprint.
MedExpress was launched to fulfill unmet consumer health needs at the
local level by offering an innovative approach to delivering
high-quality health care in a warm and welcoming environment. MedExpress
significantly helps alleviate the issues associated with primary care
physician shortages and over-utilized emergency departments. The Urgent
Care Association of America estimated, in a 2011 survey, that more than
100 million patients visit urgent care facilities each year.
MedExpress selected athenahealth’s best-in-class practice management
solution, athenaCollector®, and live and automated patient
communications service, athenaCommunicator®, to ensure a
consistent, high-quality patient experience while standardizing and
simplifying health care records. Each patient’s well-being drives all of
MedExpress’ decisions. This extends beyond the patient’s experience at
the center and includes convenient and easily understood claims handling.
“Urgent care providers, like MedExpress, are key to making U.S. health
care sustainable,” said Jonathan Bush, Chairman and CEO, athenahealth.
“MedExpress has introduced a care delivery model that has disrupted the
status quo for the better. They serve as the portal of entry into the
health care system, providing access to quality, affordable care in a
patient-centric manner. To support MedExpress as this portal of entry,
athenahealth facilitates an exchange of vital health information,
optimizing billing practices and corresponding communications that
greatly benefit the patient experience.”
Because athenahealth runs their services in the cloud, MedExpress
benefits from the intelligence and best practices of those currently on
the athenahealth network, alleviating front office burdens and closing
loops on patient care. MedExpress is, and always will be, committed to
providing the most considerate care, which includes efficiencies and
consistencies in claims management.
“athenahealth’s cloud technology offers MedExpress an information
technology platform that can scale in step with our national expansion
plans and ensure we remain at the forefront of health care” said
MedExpress CIO, Kevin Ruffe. “By streamlining processes based on the
needs of our patients, we are able to facilitate an efficient
information flow that allows our health care professionals to focus on
each and every patient who walks through our doors.”
Dr. Stephen Kahane, President of the Enterprise Solutions Division at
athenahealth added, “We are really impressed with MedExpress’ model and
are proud that such a talented team has chosen to work with us. The
power of the network is not lost on our country’s health care enterprise
leaders, who are looking to make a difference in cost and in quality. At
athenahealth, we tie our success to the success of our clients and work
to drive great results for our clients’ customers. We’re doing exactly
that for the patients who rely on MedExpress.”
About MedExpress
MedExpress Urgent Care is the national leader in delivering
high-quality, fast and affordable care for those seeking medical
treatment for episodic illness and injury. MedExpress also offers
treatment for workplace injury and job-related medical issues to
employers and their employees through its CorporateCare program.
MedExpress operates full-service, walk-in health care facilities that
are open 12 hours per day, seven days a week, with a physician always on
site. MedExpress operates 80 centers in 5 states with a number of new
centers scheduled to open in 2012. MedExpress is headquartered in
Morgantown, WV. For more information visit www.medexpress.com,
www.facebook.com/medexpress
or www.twitter.com/medexpress.
About athenahealth
athenahealth, Inc. is a leading provider of Internet-based business
services for physician practices. athenahealth’s service offerings are
based on proprietary web-native practice
management and electronic health record (EHR)
software, a continuously updated payer knowledge-base, integrated
back-office service operations, automated and live patient
communication services, and the coordination of care among
participants in the health care system. For more information, please
visit www.athenahealth.com
or call (888) 652-8200.
