SAN JOSE, CA -- (Marketwire) -- 12/03/12 -- PayOne Corporation, the global leader in mobile payments and carrier billing, announced today it has been awarded an A+ rating by the Better Business Bureau (BBB) for the exemplary customer service.
The grade represents BBB's confidence that the business is operating in a responsive and trustworthy manner and makes all efforts to resolve any customer inquiries quickly. BBB Accreditation remains the most reliable way for consumers to have comfort a business has undergone a detailed review process and committed to abide by a set of ethical standards for marketplace conduct. For more on the BBB Rating system, visit: http://www.bbb.org/business-reviews/ratings/.
PayOne provides the ability for over 4 billion consumers in over 80 countries to utilize their mobile phone for simple secure mobile payments, typically with just 1-2 clicks.
Brad Singer, PayOne's Executive Vice President, stated, "We are honored to receive the highest level rating from the BBB, which is the most well-established organization for recognizing customer service and business excellence. Consumer security, privacy and service are critical in mobile payments, and trust and confidence in PayOne as the underlying provider has been paramount to our success."
Boris Gutierrez, PayOne's Director of Customer Service, added, "PayOne customers feel secure knowing that in our 10+ year history we always maintain the highest service, security and protection standards. The A+ Rating from the BBB is great recognition that we are doing the right things in how we support our customers, including 7x24x365 access to live customer service people, answering over 97.8%+ of our calls within 30 seconds and resolving over 98% of our inquiries within the first contact."
Learn more about PayOne's award winning support: http://payone.com/merchants/safety-security
PayOne is the global leader in mobile payments and industrial strength carrier billing. The company pioneered "no credit card required" payments and has a 10-year track record in payment services that connect digital merchants, social media publishers, content providers mobile app developers and network operators. PayOne has generated over $5 billion in new digital revenue for brand name clients including Blizzard Entertainment and America Online. The PayOne Global Carrier Network covers 80 countries, over 1100 network operators and enables over 4 billion worldwide consumers to do mobile commerce on more than 10 billion connected devices. The company has a robust patent portfolio covering mobile commerce, fraud prevention, authentication, and alternative payments. Previously called PaymentOne, PayOne is profitable, privately held, and based in the Silicon Valley.