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Regus Partners with iYogi to Provide UK Customers Anytime, Anywhere Tech Support

Friday, May 17, 2013 10:15 AM

Regus, the world's largest provider of flexible workplaces has partnered with iYogi, a global provider of software and tech support services to provide high-quality tech support to its customers in the UK.

Under the partnership, small and medium-sized UK firms operating out of the 160 Regus business centers – whether as full-time office customers or Regus Businessworld members, will receive a three-month free trial of iYogi tech support services and antivirus security software providing round-the-clock tech support for multiple devices including PCs, laptops, tablets and smart phones - whether they are in the office, working remotely or travelling overseas.

Steve Purdy, UK Managing Director at Regus commented, “Regus is committed to providing the best experience to its customers across the world. This engagement with iYogi will further enhance our portfolio of offerings, helping us deliver a seamless work experience to our customers. We look forward to working with a single partner - iYogi, to cater to the diverse tech support needs of our customers across the United Kingdom.”

According to a study by Regus*, 72% of global businesses report that increased productivity is a direct result of flexible working practices, enabled by technology and mobile devices. Small businesses have embraced flexible working more widely, with 80% of small business managers saying that their company works more flexibly today, compared to 68% within large businesses.

“With users becoming increasingly mobile and able to work at flexi timings, device and brand agnostic tech support is the need of the hour. We understand this need and are uniquely positioned to address it. This partnership will look to enhance the overall service experience for Regus customers whether they are in a Regus business center, working from home or on the road,” added Uday Challu, CEO and co-founder of iYogi.

iYogi provides remote and onsite support to consumers and SMEs for the widest variety of computing devices and software globally. Service activation charges will be waived for Regus customers and they can also take advantage of convenient monthly billing options. Regus customers can contact 0800-092-7975 for any tech-related problem.

Notes to editors:

*Flexibility drives productivity

About Regus

Regus is the world's largest provider of flexible workplaces, with products and services ranging from fully equipped offices to professional meeting rooms, business lounges and the world's largest network of video communication studios. Regus enables people to work their way, whether it's from home, on the road or from an office. Customers such as Google, GlaxoSmithKline, and Nokia join hundreds of thousands of growing small and medium businesses that benefit from outsourcing their office and workplace needs to Regus, allowing them to focus on their core activities.

More than 1.3m customers a day benefit from Regus facilities spread across a global footprint of 1,500 locations in 600 cities and 99 countries, which allow individuals and companies to work wherever, however and whenever they want to. Regus was founded in Brussels, Belgium in 1989, is headquartered in Luxembourg and listed on the London Stock Exchange. For more information please visit: www.regus.com

About iYogi

iYogi is a global on-demand software and services company that provides comprehensive tech support for consumers and businesses in United States, United Kingdom, Canada, Australia, GCC states and India. iYogi's proven global delivery model, including Digital Service Cloud and highly qualified technicians, is designed to manage the increasing dependency on complex technology for consumers and businesses. Major resellers and technology companies are turning to iYogi to improve customer satisfaction, reduce return rates, and deliver a compelling new-value added offering to customers. For more information on iYogi, visit www.iyogi.com.

(Source: Business Wire )
(Source: Quotemedia)


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