During a routine test of our back-up systems Saturday morning, Xerox’s
Electronic Benefits Transfer (EBT) system experienced a temporary
shutdown. While the system is now up and running, beneficiaries in the
17 affected states continue to experience connectivity issues to access
their benefits. This disruption impacts EBT beneficiaries who rely on
the system for SNAP and WIC. Technical staff is addressing the issue and
expect the system to be restored soon. Beneficiaries requiring access to
their benefits can work with their local retailers who can activate an
emergency voucher system where available. We appreciate our clients’
patience while we work through this outage as quickly as possible.
Since the invention of Xerography 75 years ago, the people of Xerox
(NYSE:XRX) have helped businesses simplify the way work gets done.
Today, we are the global leader in business process and document
management, helping organizations of any size be more efficient so they
can focus on their real business. Headquartered in Norwalk, Conn., more
than 140,000 Xerox employees serve clients in 160 countries, providing business
equipment and software for commercial and government organizations.
Learn more at www.xerox.com.
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Copyright Business Wire 2013