RIDGEFIELD PARK, NJ--(Marketwired - Oct 14, 2013) - The Gallery Collection, a leading publisher of personalized business Christmas cards, is thrilled to accept the 2013 Bizrate® Circle of Excellence Award. Each year this award recognizes online retailers that have provided a superior online shopping experience and above average customer service, as rated by the customers themselves. This marks the 2nd consecutive year The Gallery Collection has received this award.
Online retailers earning this award received significantly higher scores than average across seven key satisfaction indicators, including Overall Satisfaction, Product Selection, and Customer Support. The Gallery Collection was among a group of only 133 online retailers achieving these consistent high scores out of more than 5,000 companies within the Bizrate® Insights North American Retailer Network, placing it in the top 2.6% of participants.
"As a company we have always taken pride in offering exceptional customer service," said H.L. DeVore, Chief Marketing Officer for The Gallery Collection. "To be recognized by Bizrate® through the positive feedback of our own customers is both an honor and a testament to the success of our customer-centric philosophy. We will continue to strive for a seamless and positive online experience and to maintain excellence in our everyday customer interactions."
Shoppers can view The Gallery Collection's customer satisfaction ratings and customer reviews at its detailed Bizrate Store Rating page, or visit www.GalleryCollection.com to see the company's complete line of beautifully crafted greeting cards.
About The Gallery Collection - Prudent Publishing's The Gallery Collection is a leading publisher of premium quality business greeting cards in the United States. Established in 1929 and still family owned, the company offers direct-from-the-publisher prices that include customized ink and foil imprints, a large selection of memorable greetings, and matching deckle-edged envelopes made of recycled paper. The Gallery Collection also offers an extensive array of business Christmas cards and personalized holidays cards, many of which are produced by wind power using environmentally friendly recycled paper stock.
About Bizrate - Bizrate® Insights empowers retailers to achieve their end goal of growing consumer loyalty by helping them listen to and start a dialogue with their customers. Bizrate Insights provides tools and reports to over 5,000 retailers to enlighten them about the customer experience and make them aware of the "why" in what consumers think and do. For over 10 years, Bizrate's consumer feedback and ratings platform amplifies the consumers' voice in a way that is fast and measurable, resulting in insights, action, and consumer loyalty. For more information on our buyer and non-buyer survey and reporting products, please contact us at firstname.lastname@example.org. Bizrate Insights is a division of Shopzilla, Inc.