Any responsible business owner has established a goal of improving accuracy in the workplace. Not only does accuracy benefit the bottom lines and give companies’ reputations a much-needed boost, but this same attention-to-detail is critical in maintaining client satisfaction.
If you’re in the business of improving business accuracy, there are plenty of options to explore, from using mobile notary services to cultivating thriving human resources departments. Sadly, building a mutual understanding of the importance of accuracy is a step often overlooked.
For those teams in the habit of missing the mark and dropping the ball, it’s time to step up your game. Breathe a sigh of relief, knowing there are several ways you can improve accuracy in the workplace.
1. Utilize mobile notary services
For most businesses, improving accuracy in your workplace hinges on dependable flexibility. For example, many industries depend on the certification services of a notary, from the finance to the real estate sector. In most cases, the state government appoints a notary public, usually certified by the secretary of state, to serve as an impartial witness in public or private matters.
A mobile notary service provides these certificated impartial witnesses whenever a business transaction requires, which has not historically been the case. Often, regular business hours of a notary public could hinder a deal from being finalized or a closing completed before a deadline. Fortunately, mobile notary services now work with your schedule and timeline to promote accuracy and flexibility within your business. As a bonus, a reliable mobile notary service, like this, will avoid the below mistakes at all costs.
- Not having the signer present
- Not asking for proof of ID
- Not reading the certificate closely before signing
- Sending incomplete or inaccurate certificates
2. Implement a total quality management system
Total quality management (TQM) is the perpetual process of identifying and eliminating errors in production, streamlining supply chain administration, enhancing the customer experience, and ensuring proper employee training. With a distinct focus on accuracy and improvement, a TQM system tracks errors and improves output quality.
Establishing quality control policies provide consistent and repetitive review by supervisors, leaders, and executives, ultimately improving accuracy. Additionally, employees often welcome management systems because expectations are clear. Eliminating discrepancies or adding ambiguity to an employee’s task can increase inaccuracy, but TQM systems eradicate that issue.
3. Build morale within your business
Happy employees make for more detail-orientated employees, which yields accuracy. Encouraging employees to find and develop individual strengths and talents results in creative and high-quality goods and services.
Similarly, employees who are engaged in their work help establish strong relationships with clients. Usually, an employee works directly with a particular customer, so ensuring your employee is happy and accurately portraying your company is critical.
Engaging in constructive and empowering reviews rather than direct criticism can help employees understand their duties while keeping morale high. For instance, supporting employee-led initiatives or ideas can lead team members to feel heard, seen, and supported, all of which translates to improved output.
4. Continually offer training for employees
Training develops accuracy because practice produces perfection, especially in the context of a workflow. Instilling nuanced knowledge and creating a space for repetition not only builds a new skill set but enforces those learnings practically.
While training can be costly, the benefit of developing accurate workers pales in comparison. An investment in training provides your business with specially skilled workers and enables them to feel confident in their work. Confidence and positivity help to ensure production accuracy.
5. Eliminate distractions but provide outlets
It is essential to eliminate distractions when employees must focus on a particular task at hand. However, it is equally necessary to provide moments of rest within the work so that attention span and distinct details are not lost.
Not surprisingly, when workers are distracted, projects and accuracy suffer. Developing a work environment where workers can enter a space and focus on the specific task at hand is critical for success. For best results, companies should pay close attention to lighting, temperature, noise, and privacy. Comfortable employees have increased concentration capabilities and will perform their jobs more accurately.
6. Provide a clear explanation of the goal: accuracy
When a company’s employees know that a critical goal of the business is to provide accurate services, workers will exert energy to meet this goal, whether that’s creating an effective meeting agenda or writing out anticipated profit margins for the next quarter.
Emphasizing the importance of precision within the company is needed for employees to buy into the concept of an accuracy-first workplace. For instance, employers could use the “SMART” objectives systems to outline goals for their employees. SMART is an acronym that stands for:
- Specific – Well-defined and focused goals create power to move towards a shared understanding.
- Measurable – Goals without metrics are like watching a football game without a scoreboard. Ensuring employees understand where the red zone starts and where the goal line is is critical for business “wins.”
- Achievable – When goals are beyond reach, company directors and employees can feel failure, contrary to promoting accuracy.
- Relevant – Accounting for external factors and current economic conditions is essential to achieve goals accurately.
- Timely – Establishing a time frame to accomplish the outlined goal is critical for upward movement and company growth.
These goals allow companies to track metrics and gauge success. Review your goals regularly and make adjustments periodically.
7. Accuracy from the employee: focus resources on human capital
From hiring a mobile notary public to meet your company’s needs to setting SMART goals, improving accuracy hinges on how you treat your employees. Indeed, SHRM reported that “the annual reports of many corporations in North America, Europe and Asia state that their human capital and intellectual property are their most important assets.”
To hit the business bull’s eye, prioritizing employee training is a critical piece of the pie. Despite popular misconceptions, handing out employee handbooks won’t cut it when explaining the nuances of a job or the goals of an organization and how that employee fits into the bigger picture. Still not convinced? One study found that employees who felt they weren’t growing in a company were 12 times more likely to resign.
Increasing accuracy can benefit your bottom line, boost employee morale, and help you build a network of happy clientele. Reviewing and instituting these 7 ways to improve accuracy can significantly benefit your business.